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  1. Global Marketing
  2. Salesforce Marketing Cloud

Salesforce Marketing Cloud

Personalized marketing via Email and SMS

Training: Basic Platform Training

  • Getting Started
  • Introduction and Navigation Instructions
  • How to Create an Email from a Template
  • How to Build a Free-Form Content Block from Paste HTML
  • How to Build a Reference Content Block
  • How to Build an External Content Block
See all 19 articles

Training: Preparing for a Journey

  • How to Map a Journey on a Whiteboard
  • How to Request a Synchronized Data Extension

Training: Understanding Your Data in Journey Builder

  • How to Filter a Data Extension in Automation Studio
  • How to Manage Contact Re-Entry

Training: Building a Journey

  • How to Add Contact Updates to a Journey
  • How to Edit an Email in an Active Journey

Training: Analyzing a Journey

  • How to Generate a Report
  • How to Set a Goal
  • How to View Journey Health

Data Extentions

  • Clearing Data Out of a Data Extension
  • Create a Data Extension
  • Create a Filtered Data Extension
  • Send to a Data Extension

Reporting

  • Export a Send Report

Frequently Asked Questions

  • Build a Salesforce Report to Send an Email (Person Accounts)
  • Build a Salesforce Report to Send an Email (Professional Accounts)
  • How to Localize Existing, Shared Emails in Marketing Cloud
  • SFMC Email Development Best Practices
  • Copy Shared Content to Your Local Account
  • Page Does Not Load -- I Get a "Sad Face" Error in Marketing Cloud
See all 17 articles

Troubleshooting

  • Mailto Link Opens Chrome Browser instead of Outlook
Global Marketing