Introduction and Navigation Instructions

Logging In to Marketing Cloud

1. Open a tab in either the Chrome or Firefox web browser.
   
   
2. Place your cursor in the URL bar then type exacttarget.com.
   
   
3. Strike the Enter or Return key. 
   
   
4. Type your Username in the space provided.
   
   
5. Type your Password in the space provided.
   
   
6. Click the Login button. 
   
   
7. If prompted to activate your account, click the Send Activation Email button. 
   
   
8. Navigate to your email account to retrieve the Activation Code.
   
   
   
   
9. Type the Activation Code in the space provided.
   
   
10. Click the Submit button. 

Set Password Challenge Questions (First Time Log In Only)

1. Click on the first dropdown to view Challenge Question options. 
   
   
2. Click on a question as desired to select it.
   
   
3. In the First Security Answer space, type the answer to the selected question.
   
   
4. Repeat steps 2 & 3 for the remaining 2 Challenge Questions.
   
   
5. Click the Finish button. 

Manage User Settings

1. In the upper right corner of the screen, hover over Welcome, Your Name.
   
   
2. From the dropdown that appears, click Cloud Preferences.
   
   
3. Click Edit in the toolbar.
   
   
4. Update information as appropriate.
   
   
5. Click the Save button in the toolbar.
   
   
6. Click Change Password.
   
   
7. Type your Old Password in the space provided.
   
   
8. Type a New Password in the space provided then retype the new password in the Verify New Password field. 
   
   
9. Click the Save button in the toolbar.
   
   
10. Click Change Security Questions.
    
    
11. Select new questions from each dropdown.
    
    
12. Type security answers corresponding to each question.
    
    
13. Click the Save button in the toolbar.

Manage Cloud Preferences

1. Click the Default Login Preference tab. 
   
   
2. Select the radio button for the desired application that will you will log in to by default as of your next Marketing Cloud session.
   
   
3. Click the blue Save button. 

Create an Event on the Marketing Cloud Calendar

1. Hover in the upper left corner of the screen over Cloud Preferences.
   
   
2. Click on the Calendar.
   
   
3. Hover on the preferred date.
   
   
4. Click +Add Event.
   
   
5. Type an appropriate Name for the event in the space provided.
   
   
6. Type an appropriate Description in the space provided (optional).
   
   
7. Click No Campaign Associated and select an appropriate Campaign (optional).
   
   
8. Click the blue multi-day event link, then select From and To dates.
   
   
9. Click Save.

Navigate to Another Business Unit

1. Hover over the current Business Unit Name in the persistent toolbar.
   
   
2. Click on the appropriate business unit name.  If no additional business units appear, this means you only have permission to one business unit.

Caution: Save all work before navigating to a new business unit.

Note¹: A user may only be logged in to a single business unit per browser at a time.

Note²: The majority of Roche users will only have access to one business unit.