Training: Basic Platform Training
To learn how to use the Salesforce Marketing Cloud 2.0 solution, please utilize the training content below. These topics are arranged in order and, if followed sequentially, you will learn all you need to know to create and send email to your customers. Each entry contains step-by-step instructions and many contain short video snippets to help you fully understand each topic.
- Getting Started
- Introduction and Navigation Instructions
- How to Create an Email from a Template
- How to Build a Free-Form Content Block from Paste HTML
- How to Build a Reference Content Block
- How to Build an External Content Block
- How to Build a Dynamic Content Block and Preheaders
- How to Build an Image Content Block
- How to Change Content Images or Remove Content
- How to Create an Image Carousel
- How to use Email Validation
- How to Test Send with a Data Extension
- How to Create Reports in CRM for Email Sends
- How to Send an Email (Send Flow)
- How to Update Job Links
- How to Add Assets to a Campaign
- How to Track Click Activity
- How to Repurpose a Salesforce.com (CRM) Report
- Additional Training Materials for Salesforce Marketing Cloud 2.0